Wow, I have had a lot of computers in the shop this week with different fake programs claiming to be virus removal programs that have detected problems on a users computer. These scam programs often try to mimic Microsoft so that they look official. They offer to remove the problems for a price. If you give them any money things get worse on your computer not better. So How do you fix them? Especially since they often disable antimalware programs that can remove them.
You can start with trying to boot into safe mode with networking. Here is how you do that. Restart your computer and after it shuts down and just barley restarts start tapping the F8 key. This will get you to a boot menu and you can choose safe mode with networking. Next download Malwarebytes or Superantispyware or both. Install and update them then run. If you have a straight forward new infection this could work and fix the problem.
If you have a deeper problem and even in safe mode whatever it is won’t let the removal programs to run, sometimes you can rename them and they will work. If safe mode and renaming won’t work, you will need something like UBCD4win. That takes a little bit to create, basically it is a way to run Windows off of a CD so that you can run diagnositcs and repair programs. If this sounds complicated to you, that is because it takes being familiar with creating diagnostic CD’s, and if you are not technically inclined it can be complicated. This is the point you need to take it to a good tech to fix, because there also may be damage to your windows installation that will need to be repaired.
The best thing is to prevent it. Use a good anti-virus software. Be careful where you go online and what you click on, and run a good spyware remover regularly. I hope you never have this problem, but if you do maybe these tips can help you out.
I see a lot of interesting articles here. Bookmarked for future referrence.